Accessibility statement

Our commitment

Pure Healthcare Group wants everyone to be able to use this website. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.

What you can do on this site

• Use every page and form with a keyboard alone
• Use a screen reader, with clear headings, labelled form fields and descriptions of images
• Zoom in up to 200% without the text spilling off the screen
• Turn off animations with your device’s “reduce motion” setting

Known issues

We test this site against WCAG 2.2 AA as we build it, using keyboards, screen readers and zoom. We’re not aware of any part that fails the standard. Some downloadable documents, such as PDF policies, may not be fully accessible: if you need one in another format, ask us and we’ll send it.

Tell us about a problem

If you find something on this site that isn’t accessible to you, call 020 7139 9999 or email info@purehealthcare.co.uk. We’ll reply within 5 working days.

Enforcement

If you’re not happy with how we respond, you can contact the Equality Advisory and Support Service (EASS).

This statement was prepared on 13 October 2026. We review it at least once a year.